Global Applicability:
This return policy is valid for all countries worldwide.

Return Window:
You have 14 days from the arrival of your order to initiate a return.

Return Condition:
Only products in NEW condition are eligible for return. NEW condition refers to products that are unopened, in their original packaging, and have never been used. We reserve the right to refuse returns that show signs of use.

Return Process:
If your package does not include a return label, please contact us at info@thewatchtower.shop to receive a digital copy. Print the label and include it in your return package.

Return Costs:
Return shipping costs must be borne by the customer. This applies to both dissatisfied and defective products.

Restocking Fee:
A restocking fee of 10% of the product cost applies to all returns.

Legal Compliance:
We adhere to all applicable laws regarding returns.

Policy Modification:
We reserve the right to modify our return policy at any time to comply with legal changes.