Payment policy
Accepted Payment Methods: The Watch Tower accepts a variety of payment methods through Shopify's secure payment platform, including:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards
- Shopify Pay
- Apple Pay
- Google Pay
- PayPal
Payment Security: Your payment security is paramount. All transactions are encrypted using Shopify's advanced encryption technology. No card details are stored or visible to our servers.
Payment Processing: Payments are processed immediately upon order confirmation. If your payment fails, you will be notified and provided instructions to attempt the payment again.
Currency Conversion: Prices are listed in USD. Shopify's platform automatically handles currency conversion, allowing you to view prices and make payments in your local currency or in USD.
Order Confirmation: You will receive an email confirmation detailing your purchase once your payment is processed. Please review this confirmation and contact us if there are any issues.
Transaction Failures: Should your payment fail, please verify your card details, ensure sufficient funds, and check that your card is not expired or blocked. Contact your bank or payment provider if the problem persists.
Customer Service: Our customer service team is available Monday to Friday from 9:00 AM to 8:00 PM. For any payment-related inquiries, please reach out via:
- Email: info@thewatchtower.shop
- Phone: +4916096861679
Refunds and Cancellations: Refer to our Refund Policy for details on how refunds and cancellations are processed, using the same payment method used for purchase.
By completing a purchase on our website, you agree to these terms and authorize us to process your payment securely through Shopify.